Tampa Bay Buccanners fans will get a break on concessions during the Sept. 11 home opener after stadium vendors fumbled service at Thursday's preseason game with the New England Patriots.
Fans faced long lines only to find that many of outlets of concessionaire Levy Restaurants had run out of food by halftime. Others were unable to handle credit cards and were cash-only. Some customers complained that when they got their food that it wasn't properly prepared.
"The Tampa Bay Buccaneers take our fans' stadium experience very seriously," said Jonathan Grella, the team's director of communications. "We would like to apologize to all fans who attended Thursday's game for the concession service issues throughout the stadium."
To make it up, Grella said, the Bucs will be offering 50 percent off of all food and nonalcoholic beverages when the Bucs face the Detroit Lions on Sept. 11.
Grella said fans shouldn't have to go through preseason preparations when it comes to service.
"It is our commitment to ensure that our fans receive a first-class experience at all Buccaneer games," he said.