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Health & Fitness

Who to call about the healthcare insurance marketplace


Published:   |   Updated: October 1, 2013 at 04:06 PM

How can I access the Health Insurance Marketplace, also known as the exchange?

General information and application:

Online: www.localhelp.healthcare.gov

Phone: (800) 318-2596, lines open 24 hours a day.

Operators fluent in English, Spanish and dozens of other languages are trained to answer questions about eligibility for the online insurance exchange.

Tampa area resources:

Here’s the latest update for residents in Hillsborough, Pasco and Pinellas Counties, as of Oct. 1 from Healthcare.gov and the local agencies.

The Family Healthcare Foundation (THF), Tampa

Phone: (813) 995-1066

Helps with: language support, small business/SHOP, application assistance

Additional languages: Spanish, Italian

University of South Florida (Florida Covering Kids & Families), Tampa and statewide

Navigators:

Wendy Hathaway, whathawa@health.usf.edu, (813) 974-9088

Xonjenese Jacobs, xjacobs@health.usf.edu, (813) 974-3809

Michelle Ray, michelleray@health.usf.edu, (813) 974-7735

Helps with: language support, small business/SHOP, application assistance

Additional languages: Spanish

Pinellas County Board of County Commissioners (PCBCC)

Helps with: language support, small business/SHOP, application assistance

(727) 464-8445

Help Us Help U Inc., St. Petersburg

Web: http://www.huhuinc.org

Phone: (727) 826-0958

Hours: Monday through Friday, 9 a.m. to 5 p.m.

Email: jackson.helpushelpuinc@gmail.com

Helps with: Application Assistance

Central Florida Health Care Inc., Pasco County

Web: http://www.cfhconline.org/

Phone: (863) 413-8600

Hours: Monday through Thursday, 7:30 a.m. to 6 p.m.; Friday and Saturday, 7:30 a.m. to 5 p.m.

Email: gokwengu@cfhconline.org

Helps with: Application Assistance

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